Cancellation & Return Policy
Cancellation Policy
Orders can be cancelled within 24 hours of placement. Once an order has been processed or shipped, it cannot be cancelled. To request a cancellation, please contact us immediately at our support email with your order number.
Return Policy
We accept returns within 7 days of delivery. Items must be unused, unwashed, and in their original condition with all tags attached.
Eligible Items for Return
- Defective or damaged products
- Wrong item received
- Size exchange (subject to availability)
Non-Returnable Items
- Sale or discounted items
- Innerwear and swimwear
- Customised or personalised products
How to Initiate a Return
- Contact our support team within 7 days of delivery.
- Provide your order number and reason for return along with photos if applicable.
- Our team will review and respond within 2 business days.
- Once approved, ship the item back to our address.
Refunds
Refunds will be processed within 7–10 business days after we receive and inspect the returned item. Refunds will be credited to the original payment method or as store credit, as per your preference.
Contact Us
For any queries regarding cancellations or returns, please reach out to our customer support team.